Frequently Asked Questions

Get answers fast with the HI.TPA.™ FAQ. Learn about shipping, returns, sizing, and our Harbour Island roots. Wear Your Island with confidence.

Products

  • We offer a full range of sizes depending on the specific shirt style. Most of our products are available from XS through 3XL. On occasion, certain sizes may be temporarily out of stock from the manufacturer, but this is rare.

  • We only use premium blanks from trusted manufacturers like Bella + Canvas. Most of our t-shirts are soft cotton or cotton/poly blends, chosen for comfort, durability, and fit.

  • Our shirts typically run true to size. We recommend checking the size chart on each product page for exact measurements before placing your order.

  • For best results:
    • Machine wash cold, inside-out, with like colors
    • Use a gentle cycle and mild detergent
    • Avoid fabric softeners and bleach
    • Tumble dry low or hang-dry for longest life
    • Do not iron decoration
    • Do not dry clean

Orders

  • Simply browse our online shop, select your design, size, and color, then add it to your cart. Checkout is quick, secure, and powered by Shopify.

  • You may cancel an order any time before it goes into production. If you’d like to change a size, design, or colorway, cancel your
    order online or send us a note at info@wearyourisland.com.

  • Yes! We’re happy to help with group orders for events, teams, or organizations. Please reach out to info@wearyourisland.com
    to get started.

Shipping & Delivery

  • We currently ship to the continental United States.

  • Shipping starts at $4.99 for the first product, plus $2.20 for each additional item.

  • Because each product is custom-printed just for you, production and delivery can take a little longer. Typical delivery times range from 4–20 business days depending on your location.

  • Once your order ships, you’ll receive an email with a tracking number so you can follow your package every step of the way.

  • Most packages arrive without issue, but if your order seems lost, please allow up to 30 days for delivery. If it still hasn’t arrived, send us an email at info@wearyourisland.com and we’ll help resolve the issue.

Returns & Refunds

  • Because every item is printed to order, we can’t accept returns for reasons such as size, color, or buyer’s remorse. However, we do accept returns if a product arrives damaged, misprinted, or defective.

  • If you realize you’ve chosen the wrong size, please email us immediately at info@wearyourisland.com. Once production has begun or your order is delivered, we can’t process exchanges due to the print-on-demand nature of our products.

  • While rare, misprints and defects do happen. If your item arrives damaged or incorrect, please contact us at info@wearyourisland.com within 30 days of delivery with photos of the issue, and we’ll make it right.

  • Contact us at info@wearyourisland.com with your order number and a description (and photos, if applicable). We’ll guide you
    through the next steps.

  • Once your return is approved, your refund is typically processed within 7–10 business days back to your original payment method.